Question 1

Can I trust on DoorMilk?

Accepted Answer

Yes, you can trust on DoorMilk with it's Fresh & Pure Milk directly from the farm at your doorstep also we are dealing with your favorite popular milk brand in India.

Question 2

Which are the products that DoorMilk offers?

Accepted Answer

DoorMilk offers-DoorMilk Assured Buffalo Milk, DoorMilk Assured Cow Milk, DoorMilk Assured Pure Desi Ghee (Cow+Buffalo), DoorMilk Assured Fresh Paneer, DoorMilk Assured Yogurt, Other Brands-Amul, Mother Dairy, Namaste India, Madhusudan, Patanjali, Butter Milk, Cakes & Pastries & more

Question 3

Which Milk brands do you deliver?

Accepted Answer

Currently, we are offering Doormilk Assured Milk Products, which means that we ensure that these are pure and hygienic without any kind of adulteration. We are working with DoorMilk Assured, Amul, Namaste India, Mother Dairy, Paras and many more are coming soon.

Question 4

What are the delivery timings?

Accepted Answer

Milk is delivered from Morning 5 AM to 11 PM. (Mon to Sat) On Sunday the timing will be 5 AM to 10 PM. Service is provided 7*365 days.

Question 5

How can I change the quantity of milk for next day? What if I am going on vacation?

Accepted Answer

Yes, you can pause or resume your delivery at any time as per your requirement but currently, we are accepting Pause or Continue requests by Email/WhatsApp or Phone call. Please find the below details for further contact. please call us on +91-8586956061 or write an email to Doormilk@gmail.com mentioning your order details with your registered mobile number.

Question 6

Do you deliver other Dairy products?

Accepted Answer

Yes, because we always care about the needs of our customers. We are serving- DoorMilk Assured Yogurt, DoorMilk Assured Paneer, DoorMilk Assured Cow Ghee, DoorMilk Assured Buffalo Ghee, And other brands Butter Milk, Curd, Cheese, Flavored Milk, Paneer, Cakes & Pastries, Dessert and many more you can visit our shop page.

Question 7

What should I do if my product is damaged or a broken seal?

Accepted Answer

We are advising you to please do not accept any product if the seal is broken, and request for replacement or an instant refund. we will fix it as our first priority. If products are damaged or with an expiry date so we will replace them as soon as possible. Sorry for the inconvenience, we are always here to help you. We will be happy to replace/refund as appropriate. Please connect with us by email or call.

Question 8

When will I receive my milk, if I start the Trial Pack?

Accepted Answer

As you know we are giving 3 days free trial without any subscription plan without delivery charge (you only have to pay the product cost). If you like our product, you can continue with our subscription plans for daily delivery according to our delivery plans. your first three days bottle of milk can be delivered on the very next morning. You may receive a call from our delivery team to confirm the details of your address.

Question 9

No Pesticides, No Growth Enhancers. No Chemicals. No Adulteration of any kind milk powder. Right?

Accepted Answer

Of course. We closely monitor and test every partner farm continuously. You can be assured that DoorMilk is free of any chemicals, pesticides, growth enhancers, preservatives, antibiotics, or anything unwanted. For the past 2 years, we are deeply working on it. it’s very simple. It’s just Pure Farm Milk. Nothing more. Nothing less. We regularly check quality and taste before filling in bottles. Rest you will come to know about it very soon.

Question 10

Where is Doormilk Assured milk coming from?

Accepted Answer

Your milk comes from local, mid-sized cattle farms nearby Delhi NCR. These are typically cattle owners with 30-40 cows and buffalos in our farmhouse. We have partnered with such farms and closely monitor their setup. Once the buffalos are milked, delivered to your home within a few hours.

Question 11

How Can I pay to DoorMilk?

Accepted Answer

We have a Prepaid plan or a Post-Paid model(10 days credit limit). In Post Paid, you will be raised a bill at the end of the 10 days & Prepaid you can pay on delivery. We accept Cash, Online, Paytm, Phonepe, BHIM, UPI, Debit Card, Credit Card, Internet Banking, Amazon Pay. You can pay by any method of payment.

Question 12

Is there a cancellation fee if I cancel my order?

Accepted Answer

No, there is no cancellation fee and you will not be able to cancel an order after the cut-off time for all orders. You need to cancel or change your order before 15 minutes for all milk & dairy products orders on a particular day to capture the changes. For more information check out our Refund & Cancellation Policy.

Question 13

What is the delivery schedule on holidays?

Accepted Answer

Your milk is delivered 7 days a week, 365 days a year, unless there is an exceptional emergency situation because we care for you.

Question 14

Will you do same-day delivery and what are the delivery timings?

Accepted Answer

Yes, we follow the 45 minutes challenge. We will place your order for the next 45 minutes. If your order will be successfully placed.

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